Terms & Conditions

Terms and Conditions

• 50% non-refundable deposit or full price is required on all customised cakes.

• 75% non-refundable deposit is required for wedding cake orders and the balance 2 weeks before collection.

• 100% non-refundable payment required for edible print images.

Cancellation Policy:

• Cancellations within 1 week of collection will attract a 50% fee of the deposit paid or 50% of the full amount paid.

• Orders canceled 2 weeks before collection will attract a 25% cancellation fee.

Prices for our products are subject to change without notice.

• Cake orders will only be scheduled on receipt of the deposit, within the lead times.

• The Cakeland is not responsible for late order collections. No refunds will be entertained. Clients are to ensure they arrange a collection time within our trading hours. Collections outside of trading days and times will not be entertained unless arranged

• Please specify dietary allergies where possible.

• Where cakes orders are placed on line, the client confirms thereby that they have read and understood our terms and conditions with regard to a dispute.

• Once cakes are delivered, collected and signed for, The Cakeland take no responsibility for any damages related to melting, defrosting, or any other type of damage to the cake.