Terms & Conditions

Terms and Conditions

50% non-refundable deposit or full price is required on all customised cakes.

75% non-refundable deposit is required for wedding cake orders and the balance 2 weeks before collection.

100% non-refundable payment required for edible print images.

Cancellation Policy:

Cancellations within 1 week of collection will attract a 50% fee of the deposit paid or 50% of the full amount paid.

Orders canceled 2 weeks before collection will attract a 25% cancellation fee.

Prices for our products are subject to change without notice.

Cake orders will only be scheduled on receipt of the deposit, within the lead times.

The Cakeland is not responsible for late order collections. No refunds will be entertained. Clients are to ensure they arrange a collection time within our trading hours. Collections outside of trading days and times will not be entertained unless arranged

Please specify dietary allergies where possible.

Where cakes orders are placed on line, the client confirms thereby that they have read and understood our terms and conditions with regard to a dispute.

Once cakes are delivered, collected and signed for, The Cakeland take no responsibility for any damages related to melting, defrosting, or any other type of damage to the cake.